We stand behind our science. We offer a 30-Day Biological Alignment Guarantee on our core tools (The Phone Jail Box & Screenless Timer). If you do not experience a measurable difference in your sleep quality or daytime energy after 30 days of consistent protocol use, you can return your order for a full refund.

Note: The Blue Light Glasses are excluded from this guarantee due to hygiene and optical standards.

To initiate a claim under our Biological Alignment Guarantee, we kindly ask you to share a brief log of your 30-day protocol (specifically, how many hours a week you successfully locked your device or logged focus sessions). This feedback helps our development team understand why the hardware parameters did not align with your circadian biology.

Once verified by our support team, we will authorize the return.

No. To maintain our lean, zero-waste operations and keep our core prices fair, customers are responsible for paying their own trackable shipping costs to return physical items to our designated regional fulfillment center.

Original shipping fees are completely non-refundable. We strictly advise using a trackable shipping service, as we cannot issue refunds for items lost in transit.

Your physiological focus is our priority. If any protocol tool arrives damaged or defective, please contact us immediately at hello@mindfulprotocol.com within 48 hours of delivery with clear photographic evidence.

Upon verification, we will dispatch a brand-new replacement unit to you at zero cost. You will not be required to return the damaged item.